Many people find that when they purchase a car through Kia car dealers that they receive many benefits that they had not expected. Many car dealers have a sole purpose to sell a vehicle. They are concerned with getting the most money for the vehicle they are selling and provide little support or attention to the actual needs or budget of the individuals who are buying the vehicles. Kia car dealers do not have this attitude. Learn more about Southland Kia, Cheltenham.
Kia car dealers are most concerned with their customers. When a customer comes to a Kia car dealer with a special request or need the dealer will find the suitable car to meet the customer’s needs. The dealers are not concerned so much with their own in-house sales as with meeting the needs of their customers.
This dedication to customer service has created a following of individuals who return to purchase Kia again and again. When an individual purchases a Kia from a dealer they become part of the Kia family. The dealer makes it a point to find out about the individual purchasing the car as well as important dates for the individual.
Many Kia owners receive birthday and Christmas cards from their Kia dealer each year. This extra touch continues to touch many people who are well aware of how busy Kia car dealers are. For many this personal touch is what makes them return to Kia and purchase their next car from them.
The entire staff of the dealership treat each customer as someone who is special and whose opinion matters. When there is a problem any staff member of the Kia dealership will take the time to discuss and resolve the problem. In many cases the staff go above and beyond what they are required to do to insure that customers feel that they can depend on the Kia car dealers team to take care of them.
When a Kia breaks down in any region or area there is a Kia dealer who will take care of the problem and get the driver back on the road in as short a time as possible. When the car must stay in the shop for repairs in a strange town the staff of Kia will take an individual to a nearby hotel and pick them up when the car is ready.